Booking Security

Privacy Policy Statement realise some people are unsure about entering their personal details into websites over the internet. Below, we explain how we use your information and how we protect your privacy.

Trabolgan Holiday Village is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Trabolgan Holiday Village may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15/05/2018.

Supply of Personal Information:
We may collect and process the following information about you:

  • Your name
  • Contact telephone numbers (including mobile)
  • E-mail and postal address
  • Information that you provide by filling in forms on the website
  • Details of your visit to the website and any transactions you carry out on the website

To process your account we will ask you for personal information at the time you register. We may also collect personal information for competitions for which entries are accepted online. We may also ask you for personal information when you request information from us, request a brochure from us, request to receive email updates, request a call back or make a booking online. No personal information will be collected without your consent.

Information required to process your booking
For us to process a booking for you, we require some information from you. This includes your name, address, names of those in your party, ages of those under the age of 18, your phone number and email address. We require your credit or debit card details so we can guarantee your reservation when you pay your deposit or full balance and all documents confirming your payment and details will be sent to you via email. Please note that your card details are not stored on our system. Please ensure you refer to our terms and conditions for payment requirements, refunds, cancellations etc.

Who sees your information

Your booking information is used by the Trabolgan Reservations department so that they know who you are, how many are in your group and when they are to expect you. We keep your name, your address, your phone number, your email address and of course the details of your booking. We require this information to accept a confirmed booking from you.

Your contact information is used by the Trabolgan Reservations department so they can contact you related to enquiries made on the website. We keep your name, your phone number, your email address and the details of your enquiry.

Your contact information is used by the Trabolgan Marketing department to send you offers when you opt in to receive email updates on promotional offers or text alerts.

All information we collect from you is gathered on our secure server. The secure server, which is signed by Thawte, means that information is transferred securely between your computer and the server and that no third parties can intercept and read and use the data. The padlock symbol on your browser indicates you are on a secure server. We send information to the server in the same way, again ensuring that no third parties can intercept and see your information.

How we use your information

We use your email address for sending you on a confirmation of your bookings, to contact you for any reason directly linked to your reservation, or to inform you of new features/offers/facilities at Trabolgan via our e-zine. We use your phone number to contact you urgently if there is a problem with your booking or through our text alert messaging with details of current offers or options to extend your stay while on park. Both ezine alerts and text messaging options have an opt out function should you not wish to receive such information from us. We never give or sell your personal details to any third parties. On occasions, we may supply statistics about our customers. These statistics never contain personally identifying information.

You can opt out of receiving any email marketing material from us by removing your consent at any time by using our unsubscribe page or by notifying Similarly, you can contact our team on +353 (0) 21 4661551 if you want to update your contact details or opt out of receiving marketing communication from us.

Controlling your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website you will be asked to tick a box to confirm you want to receive marketing communication from us. If you don’t want to receive promotional offers you can choose not to tick this box.
  • if you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by emailing us at

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Trabolgan Holiday Village, Whitegate, Midleton, Co. Cork, P25 HY10.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Contacting Us
Please email any questions, concerns or comments you have about this Privacy Statement and the way we process personal information to
Trabolgan Holiday Village, Whitegate, Midleton, Co. Cork, Ireland, P25 HY10.

Data Controller/Data Protection Officer: Donal O'Sullivan  Email




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